Too many devices at the same time sharing the band can overall slow all devices down compared to a band with few active devices... Leaving that the tri-band router SmartConnect design and implementation has changed since the publication - it is covering all three WiFi interfaces: Either case, the information of both KB entries is technically wrong - or at least heavily misleading. The last link on that page describes Load Leveling, https://kb.netgear.com/25345/What-is-load-balancing-and-how-does-my-Nighthawk-X6-R8000-router-use-th... That one is from Nov. 2018, and seems to be not well written. This means that the man ul does not include the usual reference to Smart Connect: "Smart Connect selects the fastest WiFi band for your device. Of course, this may vary depending on some sort of algorithm that discriminates against some people. NG's 'balancing' will overide the devices best band to use and could even put (possibly) a G device on a 5Ghz SSID. Protect your investment from the hassle of unexpected repairs and expenses; Connect with experienced NETGEAR experts who know your product the best Did you actually check the devices to see where they were connected to? To me that's BS Why? Wonder if 1996 is when this forum software was implemented. This means that when you connect to the router with WiFi, … Netgear has a lot of varying comments on Smart Connect. I have no confidence it will ever be corrected on this router as the same issues have been … Kurt, why do you think this, "Smart Connect can't define which band or radio is used"? It is also wrong in the diagram on the page. never trust smart connect or combine ssids, they usually do not allocate the devices properly. To log in to your NETGEAR router with the Nighthawk app: To see if your router is supported, see Which products support the NETGEAR Nighthawk app?. I sure wish they did do Smart Connect like it explains it in their KB article because that would be the best real world use of this feature. What is quite probably the problem is that you don't understand Smart Connect. Wait for the WiFi LED to light. Can't connect to the Laptop. In the Netgear KB, they advise that only the 5Ghz radio bands are combined together. I guess it might be me? For Smart Connect to work, the 2.4 GHz and 5 GHz bands must use the same WiFi network name (SSID) and network key (password). This means that when you connect to the router with WiFi, you see only one SSID that connects … @schumaku, @michaelkenward, it has to be your 'level', Master doesn't cut it anymore... "Enable Smart Connect - Let the router select the best WiFi band for your WiFi connection. Load Balancng/Leveling, even if only applied to the 2 5Ghz bands defeats this purpose. They added that later, like they did for my R7800. Wonder if 1996 is when this forum software was implemented. When connecting to either 5Ghz band, the higher one, 5-2, is the fastest, and AC devices should use it. How it does it? In my opinion, Netgear should disable it - or better give the opportunity to control this feature as part of the personal preferences - @ChristineT please. I just set both 5Ghz radio bands in the admin GUI to the same SSID and it let me. Clearly not corrected for a change in the number of bands covered, probably due to tri-bands coming out after older routers only had 2 bands? I have not been able to edit response for sometime now. Drawback, you could have a major device count difference on bands. NETGEAR Switch Discovery Tool. Another example of Netgear going in the ditch. Remember, Smart Connect works by giving both 2.4 Ghz and 5 Ghz the same SSID and password. Spotted the inability to edit posts on some (new created) community sections before, here it still worked not so long ago. I just tried something that the R8000P router allowed me to do. You are a different level than me, maybe that is why you can? So, the way I intruprit that is that I don't have to enable Smart Connect via the 'check-box'. I checked the 20/40 hz coexist thing. Protect and support your recent NETGEAR purchase. Make sure that your mobile device is connected to your NETGEAR router's WiFi network. If I look at the settings in the browser graphical user interface (GUI) for my R7800, the "switch for Smart Connmect" clear says: I'd expect to see the same warning for any router that supports this feature. I enabled Smart Connect on my Nighthawk X6 R8000 and ever single connection goes to 2.4G. Having that really is only 1/2 the story. Netgear gs308e gigabit switch. Essentially it doesn't enforce 'which is the better band to use' all the time but will balance the number of devices newly connecting to keep the bands usage the same. as I was talking about Load Balancing. Guess this matches their firmware now that I think about it. Bands can operate with mixed devices, but will generally slow down for the slower device is speed. Back to All Categories. It depends on the router implementation and if all devices support MU-MIMO. I sure can't. Which is from Jan 2017 as mentioned already probably was true for then. Most that I have been on now allow the browser to do the spell check for example. They are alienating a large customer base with all the bugs in the FW. Switches. Launch the Nighthawk app and log in with your NETGEAR account. Nothing goes to 5G. For Smart Connect to work, the 2.4 GHz and 5 GHz bands must use the same WiFi network name (SSID) and network key (password). Orbi App. There are also reports of dropping WiFi on devices when Smart Connect is turned on. It needs to be right, especially for poeopole who won't find this information in their manuals! Genie. I have not been able to edit response for sometime now. I would appreciate any feedback, pro or con, regarding SmartConnect on this router. NETGEAR Mobile App. Used to be a selection you could make on the upper right of the message to be able to select edit. Now Google's response might be right, because I see the same issue with Netgear and TP-Link when you use the "smart connect" on their routers. Load balancing avoids overloading a single 5 GHz band and ensures that both the WiFi bands are utilized and device connections are spread across the two bands. Mobile Routers. It seems NG is changing the initial tr-band SC to use all bands. Back to All Categories. NG also uses 'load balancing', explained on that 2nd link and links on that page. The router automatically manages your WiFi connections, performing load balancing across the two 5 GHz radios. It somehow figures out what the device requires and puts it on that BAND (sometimes). I named both 2G and 5G ssid teh same. Smart Connect selects the fastest WiFi band for your device. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you enable Smart Connect and the SSID and passwords for both 5 GHz radio bands do not match, the WiFi settings for 5 GHz radio 1 overwrite the WiFi settings for the 5 GHz radio 2. Used to be a selection you could make on the upper right of the message to be able to select edit. Smart Connect selects the fastest WiFi band for your device. To set up and install your NETGEAR Nighthawk router using the NETGEAR Nighthawk app: Download the Nighthawk app. This topic has been closed to new posts due to inactivity. It is clearly broken on the RAX80 along with all Wifi functionality in general. We are continuing to monitor the situation to ensure that the best possible service is provided to our customers. Purchased a model R7000 Nighthawk AC1900 router two weeks ago and am very pleased with the performance. Pure marketing. Registrieren Anmelden Endlich Ihre schönsten Lieblingsfotos ganz einfach vom Smartphone direkt auf dem … And it's practically an even split with four devices on one and five devices on the other one. Advanced remote support tools are used to fix issues on any of your devices. Probably not. Well, a dual-band device one would think would be best to use the higher speed band, the 5Gz. Connected Entertainment. That means that when you connect to the router with WiFi, you see only one SSID that connects to both bands.". I'm convinced some commissions in Netgear thought having the SaaS based spell-checker along with the fancy RTF editor is a good idea - unfortunately it's a pain in the back (don't worry, there are worse ones!). Check that your stuff really is connected at 2.4 GHz. I found that these combinations are the best with minimal latency/buffering. Also mixing devices on the 5Ghz bands (I only have N and AC I think, not sure about a coffee pot though, but I think it is N?). SmartConnect does not work so well for me. I currently have different SSIDs on the 2.4 and 5GHz bands. Due to COVID-19 we are still experiencing unusually high call volume. Hmmmm ... if this would be anywhere near to the truth, and to the standards implemented, . With Smart Connect, you must use the same WiFi network name (SSID), security options, and password for all radios for which you enable Smart Connect.". Alte Heimnetzwerktechnologien. The problem is you don't know which band you're using. The differences between 2.4 and 5g AC are so great anyone having a choice would prefer 5g and once you're accustomed to it 2.4 just won't cut it.
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