One sensor on our unit showed a bright steady LED. FAQ: Troubleshooting Genie garage door opener products. The garage door will move only a set distance before stopping. Every garage door I have known has sensors. That is a tough situation since no one wants to leave their stuff unprotected with the door open. It had worked just fine a few hours earlier. Genie Garage Door Opener opens but does not close. The help sections for Liftmaster units are more general and not very helpful. Can yu use a sharp knife to wiggle the very small plug on the wire from its socket in the sensors? Thank you sooooo much! That didn't do it so I took it apart and re-soldered the locations where the connector (top of picture) came in as well as the diode and capacitor connections (for good measure). He is currently freelancing as an advertising and web copy writer for several Canadian and American clients. I had a very similar issue. The other problem I have had is making sure the remote and the main unit are programmed to the same code. Will check when I get home. - YouTube I used a fine tip soldering iron and added some solder to several solder points. Adjusting the travel setting on a garage door opener. I am glad it was helpful. As a precaution, wipe them with a rag or a tissue. My garage door opener is working properly now. 5 years ago. I have a Genie garage door opener H 6000 a it will not close sensors are good what else could it be, Reply If the device is equipped to sense resistance when the door goes down, there may be something sticking in the mechanism that keeps the drive from working, and that causes the door to reverse rapidly. The wing nut is on the outside of your sensor, so you can easily reach it with your hands. If you don't have the will to do this, sensors are available online and even at Home Depot for 30 to 50 bucks new. Did something bend them so the sensors are no longer aligned? Lift the lever to reconnect the door to the opener. It should be clean on both sensors. Most problems are due to small things rather than major failures. That, together with the flashing ceiling light and the need to hold the switch button, are signs something is not right. I have a garage door safety beam that blinks when blocked. Due to rules started in California, solder may not contain certain "dangerous" elements (I think lead). Position the "Close" bolt next to the carriage slide when the garage door is on the ground and tighten the bolt. ... Genie openers have trip levers on the travel bar that you can reposition to adjust the travel. The garage door will automatically reverse if it encounters too much resistance or if the sensor beam is interrupted. The circuitry inside the sensors is quite reliable and has a long life. Can you operate the door smoothly by hand when it is released from the opener linkage? When I put the plug back into its socket, the LED no longer fluttered and the garage door worked properly once again. The carriage slide is the part of the mechanism that moves along the track as the door is raised and lowered. Garage door openers are a blessing when they WORK (especially in wonky weather)...but mine just quit after working fine , no indication something was wrong (naturally!). I am now convinced the sensors have something to do with this. Very informative article. Thank you! If so should I replace a pair? Genie garage door openers are supposed to provide a convenient way of opening your garage as you arrive home in your car or on foot. To check for resistance, start with the door closed and pull the red handle. Each sensor has an LED. Troubleshooting your Genie opener focuses on the infra-red sensor, motor, and installation. FAQ: Troubleshooting Genie garage door opener products. opener lights flashing and a clicking sound, this indicates a safety eye sensor issue. Notice, in the first image below, the slotted gap in the bar, that the red cord is attached to, disappears. One of the sensors is not on. Of course, the batteries in the remote need to be good. Probably the most common phone call we get in the service department is “My garage door keeps reversing and I can’t get it to close” or “My remotes won’t close the door and I have to hold the wall button until the door is all the way down for it to stay closed.” Wipe down the receiver with a damp cloth and check that the transmitter is pointing in the right direction. I only wish I had made it seem like an all day job. We do have a manual for our opener unit, but its troubleshooting section tells you how to check a few basic things, and then says, "You may need to call a technician for repair service." You will find the garage door won't close if the beam has been knocked out of position of if the receiver is particularly dirty. It is also fun to benefit others now and then. I am guessing the door encounters some form of resistance it interprets as an obstacle it should not crush and it stops. 12 months ago It is always possible sawdust could have accumulated on the lenses. It may seem there is a catch that must be released first, but there is not. That is not normal. Genie garage door openers are designed to add an extra layer of security to your home. The garage door did not want to close when she pressed the button on the remote. The slide detects the "Close" bolt and stops. We have a large 8' wooden garage door opener with a new Chamberlain opener and the sensors are fine and alligned, but the door opens fine but it will not close? Thank you for looking. morning, but will close at night. This entry was posted in Garage Doors on June 1, 2017 by . There are two. Help suggestions are often very brand specific. First press HARD at the seems while holding against a hard surface to "crack" the glue or whatever is holding it together. Thank you. Stefansson graduated from Staffordshire University, England, with a Bachelor of Arts in broadcast journalism. Share it with us! And, I did not need to call a technician. Our unit is not a Genie, but a Liftmaster. The door won't close all the way if the bolt is too high on the track. Genie openers apply only limited force to the garage door during closing. This is one of the sensors. Should I replace entire sensor? I wiggled the plug to the "sensor side" and the LED would either be off or flicker lightly. I also have a laser pointer on a 24 inch household carpenter's level. Your instruct able made me look like a smart guy. It has no problems going up but when I click down it goes about 3cm and reverses. Genie Excelerator® Series Garage Door Opener Self-Diagnostic Troubleshooting. Thanks! This means it is in the engaged position. 4 months ago. If your opener is made before 1993, please click here for important information. Most garage door problems can be traced to the sensors. Is something binding? This is, of course, a safety feature to prevent the heavy garage door crushing anyone or anything that might be in the pathway of the door when it comes down. The yellow arrow points to the lens. Use the door again. Get outta the car, go into garage to push the button on wall... and door closes ok! I had already checked for obstructions to the infra-red beam, for power to the system, cleaned the lenses on the sensors, checked for alignment of the sensors by looking for bent brackets and so on. The garage door did not want to close when she pressed the button on the remote. The light on the ceiling mounted opener flashed as she held the wall switch down to close the door. Troubleshoot any problems you may be having with your Genie garage door opener, including lights blinking, door reversing, remote issues and more. Leaving it open all night is not an option. About: I miss the days when magazines like Popular Mechanics had all sorts of DIY projects for making and repairing just about everything. I am enjoying posting things I have learned and done since I got my first to…. Turn the "Close" force dial in small increments until the garage door reaches the ground when you hit the "Close" button on the remote. Surprisingly, one of the questions we hear over and over can be easily handled without a service call. Some are green and some are red, depending on the manufacturer of your opener unit. I love it when you get charged for not living next door !! Look closely and you can see that Genie gives diagnostic clues and codes in how many times the LEDs flash and in the color of the LED that shows something unusual.

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